Billing
Refunds & Cancellation
Last updated: June 17, 2026 · Operated by LeadRecoverly
You can preview your CRM health, top leak categories, and estimated impact with the free scan before you ever pay, and you can cancel at any time. This page explains how refunds and cancellation work.
About this document. This page describes LeadRecoverly's current practices in plain language. It is provided for transparency and does not constitute legal advice. If you have questions, contact
legal@leadrecoverly.com.
Refunds
- Subscription charges already incurred are non-refundable, except where a refund is required by law.
- When you cancel, you keep access through the end of the current billing period. We do not pro-rate or refund partial periods.
- Promotional or discounted pricing, including founding cohort pricing, is non-refundable and applies only while that offer is active.
If something is wrong with a charge, email billing@leadrecoverly.com within 14 days and we will review it and make it right where appropriate. Please contact us before filing a dispute or chargeback. Filing a chargeback without contacting us first may result in suspension or termination of your account.
Cancellation
- You can cancel yourself at any time, with no email or support request required. Open Manage billing on your dashboard to reach the secure billing portal, then cancel in a couple of clicks. You can also email support@leadrecoverly.com if you prefer.
- Cancellation stops all future charges and takes effect at the end of your current billing period. It does not backdate: a period you have already paid for is not refunded, and you keep full access through the end of it.
- After cancellation we stop billing immediately and delete your HubSpot-derived data within 30 days, as described in the Privacy Policy.
- You can reconnect or resubscribe at any time; a new subscription starts a fresh billing cycle.
- You can also revoke LeadRecoverly's access from inside HubSpot at any moment, which immediately ends our access to your data.